Frequently Asked Questions (FAQs)
What services does itgeliyor offer?
We provide a wide range of IT solutions, including:
- Web design and development
- E-commerce solutions
- POS (Point of Sale) systems
- ERP (Enterprise Resource Planning) solutions
How do I start a project with itgeliyor?
To start a project, contact us through our website or directly via email or phone. After discussing your requirements, we’ll create a service agreement outlining the scope, timeline, and payment terms.
How is payment handled?
We accept payments via bank transfer only. Our bank details will be shared once the service agreement is finalized. No third-party payment gateways are used.
Do you offer refunds?
Yes, we have a structured refund policy:
- For canceled orders, 25% of the payment is refunded.
- For monthly services used for 3–6 months, payments are non-refundable.
- For yearly services, if 50% upfront payment was made, 25% is refunded if canceled.
- For full payments, 5% is refunded if canceled after partial service usage.
Can I customize my service package?
Absolutely! Our services are tailored to meet your specific business needs. Contact us to discuss your unique requirements.
How long does it take to complete a project?
The timeline depends on the complexity and scope of the project. Typical timelines are discussed during the agreement phase.
Do you provide support after project delivery?
Yes, we offer post-project support to ensure everything runs smoothly. Additional support can also be arranged based on your needs.
What platforms do you develop for?
We specialize in developing solutions for:
- Websites
- POS
- Accounting Software
- Custom ERP
Is my information secure with itgeliyor?
Yes, your data is secure. We follow strict confidentiality and data protection practices. Learn more in our Privacy Policy
How can I contact itgeliyor?
You can reach us via:
- Email: itgeliyor@gmail.com
- Phone: +8801759216367